Welcome to HeyPeach! By accessing our website, placing an order, or using any of our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
If you do not agree with these Terms & Conditions, please refrain from using our website or services.
HeyPeach (“we,” “us,” “our,” or “HeyPeach”) is an online clothing brand offering apparel and accessories directly to customers.
These Terms & Conditions govern your use of the HeyPeach website and your purchase of our products.
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective once posted on this page. Your continued use of our website or services after such changes constitutes your acceptance of the revised Terms & Conditions.
By placing an order with HeyPeach, you confirm that:
– You are at least 18 years of age or have obtained the consent of a parent or legal guardian.
– The information you provide, including your name, billing address, shipping address, contact information, and payment details, is accurate and complete.
– You are authorised to use the payment method provided for the purchase.
We accept payments through major credit and debit cards, UPI, net banking, and other payment methods made available at checkout.
All payment transactions are processed through secure payment channels. Product prices are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
HeyPeach reserves the right to cancel or refuse any order at its discretion, including but not limited to situations involving:
– Incorrect or pricing errors;
– Product unavailability or stock issues;
– Incomplete or inaccurate customer information;
– Suspected fraudulent or unauthorised transactions; or
– Any other circumstances that may affect the proper fulfilment of an order.
If an order is cancelled by HeyPeach and payment has already been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment processing terms.
All HeyPeach products are made to order with care. We appreciate your patience while we prepare and craft your order.
Please note the following:
– Orders generally require 21–25 business days to be prepared and dispatched.
– Once your order has been shipped, a tracking link or tracking information will be shared via email and/or SMS, where applicable.
– Delivery timelines provided at checkout or by the courier are estimates and may vary.
– Delays caused by courier partners, public holidays, weather conditions, natural events, transportation disruptions, or other circumstances beyond our reasonable control may occur.
– HeyPeach shall not be responsible for delays caused by third-party courier or logistics partners.
We currently ship products across **India**.
Risk of loss and title to the products will pass to the customer upon delivery to the shipping address provided while placing the order.
We want you to love what you wear. If you are not satisfied with your purchase, you may request a return or exchange subject to the following conditions:
– Returns and exchanges must be requested within 7 days of delivery
– Products must be unused, unworn, unwashed, and returned in their original condition.
– All original tags, packaging, and other applicable accessories must remain attached or included.
– Sale items, innerwear, and accessories are non-returnable and non-exchangeable, unless the product received is defective or incorrectly supplied.
– Products that show signs of use, washing, damage, alteration, or missing tags may not be eligible for return or exchange.
To initiate a return or exchange, please contact us at:
Email: support@heypeach.in
Please include your order number, the product details, and the reason for your return or exchange request.
Once the returned product is received and inspected, an eligible store credit or refund will generally be processed within 7–10 business days.
Return shipping costs are borne by the customer unless the product received is defective, damaged, or incorrectly supplied by HeyPeach.
We make every reasonable effort to ensure that product photographs, colours, textures, descriptions, and sizes are represented as accurately as possible.
However, slight variations may occur due to:
– Individual screen or device settings;
– Lighting conditions during photography;
– The natural characteristics of fabrics and materials; and
– Manufacturing or finishing variations.
Size guides are provided on the relevant product pages. Customers are encouraged to review the applicable size guide carefully before placing an order.
HeyPeach shall not be responsible for sizing issues resulting from a customer’s failure to consult the available size information before purchasing.
All content available on the HeyPeach website, including but not limited to:
– HeyPeach logos and trademarks;
– Product photographs and images;
– Product designs;
– Website graphics and design elements;
– Written content and descriptions;
– Brand assets;
– Illustrations;
– Videos; and
– Other website materials
is owned by or licensed to HeyPeach and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, transmit, display, sell, or otherwise use any HeyPeach content for commercial purposes without prior written permission from HeyPeach.
Your privacy is important to us.
By using our website and services, you consent to the collection, use, and processing of your personal information in accordance with our **Privacy Policy**.
We use customer information for purposes including:
– Processing and fulfilling orders;
– Processing payments;
– Providing customer support;
– Communicating order and delivery updates;
– Managing returns and exchanges; and
– Improving our website, products, and services.
We do not sell or share your personal information with third parties for their independent marketing purposes, except where permitted or required by applicable law or where necessary to provide services requested by you.
For more information about how your personal information is handled, please refer to our Privacy Policy.
To the fullest extent permitted by applicable law, HeyPeach shall not be liable for any indirect, incidental, special, consequential, or similar damages arising from or relating to the use of our website, products, or services.
To the extent permitted by law, HeyPeach’s total liability for any claim relating to a particular order shall not exceed the value of the order giving rise to the claim.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Subject to applicable law, any disputes arising out of or relating to these Terms & Conditions, your use of the website, or your purchase of products shall be subject to the jurisdiction of the competent courts located in [Insert City, State], India.
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:
HeyPeach
Email: support@heypeach.in
Website: www.heypeach.in
Instagram: @heypeach
We will be happy to assist you with your questions or concerns.
Thank You!
Thank you for choosing HeyPeach
Wear it peachy! 🍑
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